Shipping policy

Shipping Policy

Last updated: September 18, 2026

This Shipping Policy applies to purchases made through the Battle Born Prints Shopify store. By placing an order, you agree to the terms below.

Order Processing and Production

Most Battle Born Prints products are made to order. After an order is submitted and payment is confirmed, it is sent to one of our fulfillment partners for production. Production time is separate from shipping time and may vary by product, print provider, order volume, inventory availability, destination, and time of year.

Estimated delivery dates shown at checkout or in order communications are estimates only and are not guaranteed. Orders may take longer during holidays, sales, severe weather, carrier disruptions, or other periods of unusually high demand.

Shipping Rates and Delivery Estimates

Available shipping methods, charges, and estimated delivery windows are displayed at checkout based on the products in your cart and the delivery address. The total delivery time includes both production and transit.

Some eligible U.S. products may offer Economy Shipping, which generally has an estimated transit time of 4–8 business days after production. Other products and shipping methods may have different delivery estimates. Business days exclude weekends and holidays.

Battle Born Prints does not guarantee arrival by a particular date. If you need an order for an event or holiday, please order early.

Shipping Destinations

We ship only to destinations made available at checkout. Product availability and shipping options may vary by destination and fulfillment provider. We reserve the right to cancel and refund an order if it cannot be fulfilled or shipped to the address provided.

Multiple Packages

Items in the same order may be produced by different fulfillment providers or at different facilities. As a result, an order may arrive in more than one package, on different dates, and with separate tracking numbers. Multiple shipments do not necessarily mean items are missing.

Tracking

When tracking is available, you will receive a shipping confirmation email containing the carrier and tracking information after the package leaves the fulfillment facility. Tracking may take up to 48 hours to show movement after a label is created.

Address Accuracy and Changes

Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us immediately at battlebornprintsinc@gmail.com if you notice an error.

We cannot guarantee that an address can be changed after an order enters production. Once an order has shipped, we cannot reroute it. Additional charges to reproduce or reship an order may apply when a package is returned, delayed, lost, or delivered incorrectly because the customer supplied an incomplete or inaccurate address, failed to claim the package, or declined delivery.

Delays

Production and carrier delays can occur for reasons outside our control, including weather, natural disasters, holidays, labor disruptions, customs processing, incorrect addresses, or carrier service interruptions. Battle Born Prints is not responsible for delays caused by a carrier, customs authority, or other circumstances outside our reasonable control, but we will assist you in reviewing available tracking information and seeking a resolution when appropriate.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it:

  1. Confirm that the shipping address on your order is correct.

  2. Check around the delivery location and ask household members, neighbors, building staff, or your local mailroom.

  3. Allow one additional business day, as carriers sometimes mark packages delivered shortly before final delivery.

  4. Contact the carrier using the tracking number.

  5. If the package is still missing, email battlebornprintsinc@gmail.com with your order number and tracking details.

Battle Born Prints will review the matter with the fulfillment provider and carrier. A replacement or refund is not automatic when carrier tracking confirms delivery and will depend on the facts of the case and the applicable fulfillment provider’s policies.

Lost or Damaged Shipments

If a shipment appears lost in transit or arrives with shipping damage, contact us at battlebornprintsinc@gmail.com as soon as possible. Include your order number, a description of the issue, and clear photos of the product and packaging when damage is involved.

Do not return an item without contacting us first. We will review the claim and, when eligible under the applicable fulfillment provider’s policies, arrange a replacement or other appropriate remedy. Claims submitted too late for the carrier or fulfillment provider to investigate may not be eligible for replacement or refund.

Product defects, print-quality problems, incorrect items, and return or refund eligibility are addressed in our Return and Refund Policy.

International Shipping, Customs, and Import Charges

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country. Unless checkout expressly states otherwise, these charges are not included in the product or shipping price and are the customer’s responsibility.

Customs processing may delay delivery. Battle Born Prints cannot control customs decisions, charges, or processing times. Customers are responsible for confirming that ordered products may lawfully be imported into their destination country.

Refused, Unclaimed, and Returned Packages

If a package is refused, unclaimed, or returned to the sender, please contact us. Because products are made to order, original shipping charges are nonrefundable, and additional production or shipping fees may be required to resend the order, except where applicable law requires otherwise or the return resulted from our error.

Order Cancellations

Because products are made to order, cancellation is not guaranteed once an order has been submitted for production. Contact us immediately if you need assistance. If production has not begun, we will make a reasonable effort to cancel the order. Please review our Return and Refund Policy for additional terms.

Contact Us

Questions about shipping or an order may be sent to:

Battle Born Prints
3167 E Northfield Ave
Kingman, AZ 86409
Email: battlebornprintsinc@gmail.com

Please include your order number when contacting us about an existing purchase.

Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our practices, carrier services, fulfillment-provider requirements, or applicable law. The revised policy will be posted with an updated “Last updated” date.